Skip to content

Order before 17:59 = Shipped next day!

Cart

Privacy policy

This page was last updated on 29-05-2024.

 

We assume that you trust us. So we see it as our responsibility to protect your privacy. On this page we explain what information we collect when you use our website, why we collect it and how we use it to optimize your user experience. This privacy policy applies to the services of novu-melbourne.com and is not responsible for the privacy practices of other sites and resources. By using our website, you agree to our privacy policy. Zandory London respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially.

 

Our Use of Collected Information 

 

Use of our services
When you sign up for one of our services, we ask you to provide personal data. This data is used to provide our service. The data is stored on our own secure servers Zandory.com or those of a third party. We will not combine this data with other personal data that we have.

 

Communication
If you send us an e-mail or other messages, we may store these messages. Sometimes we will ask you for your personal data that is necessary for the situation in question. This enables us to process and respond to your request. The data is stored on Zandory.com own secure servers or those of a third party. We will not combine this data with any other personal data we hold.

 

Cookies
We collect data for research purposes to better understand our customers and customize our services accordingly. This website uses "cookies" (text files that are stored on your computer) to help the website analyze how users use the site. The information collected by the cookie about your use of the website may be transferred to  novu-melbourne.com or to the secure servers of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to provide other services relating to website activity and internet usage.

 

Purposes of use
We do not collect or use information for purposes other than those described in this Privacy Policy unless we have your prior consent.

 

Third parties
Information is not shared with third parties except for web applications and vendor integrations that we use for our store and to process orders. This also includes the WebwinkelKeur rating system. This data is only used for the purpose of the application and is not shared. In addition, the information may be shared internally in some cases. Our employees are obliged to maintain the confidentiality of your data.

 

Changes
This privacy policy is tailored to the use and possibilities on this website.

website. Any adjustments and/or changes to this website may result in changes to this privacy statement. It is therefore advisable to read this privacy statement regularly.

 

Options for personal data
We offer all visitors the opportunity to view, change or delete any personal information provided to us.

 

Customize/unsubscribe from the newsletter service
At the end of each mailing you will find the option to change your details or unsubscribe.

 

SMS marketing
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

 

Changing/unsubscribing from communication
If you wish to change your details or remove yourself from our files, please contact us. You can find the contact information below.

 

Deactivating cookies
Most browsers are set to accept cookies by default, but you can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

 

Questions and feedback
We regularly review our compliance with this Privacy Policy. If you have any questions about this privacy policy, please contact us at support@Zandory.com.